Service for Hosts

Live webinars for tourism experts and hosts of DTV, TMN and the IHK

IHK

 

Seminar in Lüneburg: SQD Quality Coach - on November 11th and 12th, 2021

 

Become a quality coach with an SQD certificate and reflect on your company from the perspective of the international guest.

 

The seminar gives you the chance to question your own service through the eyes of the international guest and to sensitize yourself to the international guest. This event includes the official training as a Q-Coach (SQD). This training enables the participant to bring a company to certification according to the quality system of ServiceQualität Deutschland and otherwise costs 349 euros (net).

 

This training is free of charge for service providers in the Hamburg Metropolitan Region.

 

Registration for the SQD quality coach

 

The project provides regular updates in the log blog .

Dear hosts,

Here you will find information on marketing, classification and the associated forms for your property.

DTV Klassifizierung - Logo
KinderFerienLand - Logo

This link provides you with information on the " Children's Holiday Region Lower Saxony " quality seal

http://www.erlebnis-elbe.de/pdf/Qualitätssiegel_Kinderferienland_Niedersachsen.pdf

Partner der DTV-Klassifizierung

Below you will find the form for the minimum criteria for the classification of holiday homes / apartments according to the criteria of the German Tourism Association - valid from January 1, 2019:

http://www.erlebnis-elbe.de/pdf/Mindestbedingungen_Klassifikation_FH_FeWo_2019.pdf

Below you will find the minimum criteria form for the classification of holiday rooms according to the criteria of the German Tourism Association - valid from January 1, 2016:

http://www.erlebnis-elbe.de/pdf/Mindestbedingungen_Klassifikation_FZ_2019.pdf

You can download the agreement between the landlord and the classifying tourism organization here:

http://www.erlebnis-elbe.de/pdf/Vermietervereinigung_Version2019_01.pdf

Information / prices for classification via the DTV:

https: // www.erlebnis-elbe.de/pdf/_Preisliste_DTV.pdf

You can find the meaning of the different star categories here:

http://www.erlebnis-elbe.de/pdf/Bedeutung_der_Sternekategorie.pdf

This short film provides information on the classification of holiday homes, holiday apartments and holiday rooms:

https://www.youtube.com/watch?v=D80r4BD0AHw&feature=youtu.be

The legal basis for renting holiday accommodation can be found in the following PDF:

More quality the formula for satisfied guests

"Quality is a success factor!"

This was the motto of the free information event on the Elbe river landscape and the Wendland.Elbe region on November 13, 2019, in the VERDO culture and conference center in Hitzacker.

Below you will find the presentation by Mr. Karsten Heinson, dwif-Consulting GmbH

and Mr. Thorsten Glaß, Head of Market Research and Quality Management TourismusMarketing Niedersachsen GmbH.